運送政策
WE SHIP WORLDWIDE!
FREE DELIVERY ON ORDERS OF HK$300 OR MORE
Can I make changes to my order before it ships?
How long will it take for my order to arrive?
Currently, orders can take 1-4 business days to process before shipping. From there, shipping times are dependent upon location. Reach us for details if you still cannot receive the parcel after 4 business days. We'll handle that for you.
Do you ship internationally?
We do provide international shipping. Please check out our rates and policy here.
How do I track my order?
Once your order ships, you’ll receive a tracking number to track your order.* Sometimes this email gets sorted into spam or promotions folders, so be sure to take a look in there if it feels like you’ve been waiting a little too long.
*Please note that sometimes tracking can take a day or two to be updated by the carrier. Parcel is on its way!
What do I do if I never received my order?
We will immediately take a closer look and check it out for you. Please do not hestitate to reach us at rnj.co.hongkong@gmail.com or chatbox.